Sotetsu Fresa Inn Chiba Kashiwa

I recently stayed at the Sotetsu Fresa Inn Chiba Kashiwa, and I must say, this hotel exceeded all expectations. From the moment I checked in, the staff went out of their way to ensure my comfort and satisfaction, showcasing an incredible level of professionalism and attentiveness. Cleanliness and Maintenance: The rooms are impeccably maintained and spotless. It's clear that cleanliness is a top priority here, as everything felt fresh and sanitized. You can truly relax knowing your space has been thoroughly cleaned and cared for. Exceptional Staff Service: The staff's kindness and attention to detail are second to none. I made a mistake by initially booking a smoking room, and after realizing it, The staff not only noticed this but also proactively offered to change my room to ensure I was comfortable. Their thoughtfulness and commitment to guest satisfaction were genuinely heartwarming. Outstanding Amenities: One of the highlights of my stay was the abundance of free amenities available right by the elevator. They provide everything you could need and more: face masks, body lotions, face creams, bath bombs, razors, toothbrushes and toothpaste, chopsticks, teas—you name it, they have it! This level of generosity is rare and truly enhances the experience. Value for Money: The value for money at Sotetsu Fresa Inn is simply unmatched. The quality of service, the cleanliness, and the array of amenities make it an excellent choice for both short and long stays. Minor Drawbacks: There are only two slight inconveniences I experienced: Outlets by the Bed: There are no USBs or power outlets by the bed. However, the hotel compensates by providing an extension cord with USB ports, which is incredibly thoughtful. Bathroom Fan: The bathroom fan cannot be turned off, which might bother light sleepers. Thankfully, the hotel offers free earplugs, conveniently located with the other amenities, to address this issue.

I’ve always enjoyed staying at Sotetsu Fresa Inn whenever I’m in Japan, sometimes for up to two weeks. The location is perfect, with restaurants, Don Quijote, and everything else nearby. The highlight for me has always been the warm and welcoming reception from the front staff.

I've stayed here a few times now and keep going back to them. Rooms are quiet and clean and the beds are very comfy. Really like their PJs too. Staff are all lovely and the selection at breakfast is fantastic.

This location suited our needs as it was close to a venue we were attending regularly. It is also close to the train station and surrounded by very good quality restaurants. It was quiet.

Breakfast was lovely, healthy and such a variety. Beds were comfortable and you get all toiletries and PJs. It's very close to the station and all shops.